Return Policy
At Snowwhite Garments, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help. Please review our return policy for a hassle-free return process.
1. Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products should be in their original condition—unworn, unwashed, and with all tags and packaging intact.
- Sale or clearance items are not eligible for returns unless they are defective or damaged.
2. Non-Eligible Returns
- Items showing signs of wear, washing, alterations, or damage caused by the customer.
- Products returned after 30 days.
- Custom or personalized items.
3. Return Process
Submit a Return Request:
Contact our customer support team at [email protected] or visit our store with your purchase receipt.
Approval Confirmation:
Once approved, you will receive instructions for shipping or in-store drop-off.
Shipping Returns:
- If mailing your return, ensure it is securely packaged.
- Customers are responsible for return shipping costs, unless the item is defective or incorrect.
In-Store Returns:
- Bring your receipt and item(s) to the nearest Snowwhite Garments location for assistance.
4. Refunds
- Approved returns will be processed within 7-10 business days after we receive the item.
- Refunds will be issued to the original payment method.
- Shipping fees and service charges are non-refundable.
5. Defective or Incorrect Items
If you receive a defective or incorrect item, contact us immediately at [email protected] or +91 88256 35214. We will arrange for a replacement or refund and cover the return shipping costs.
Contact Us
For any questions about our return policy, reach out to us:
📧 Email: [email protected]
📞 Phone: +91 88256 35214
Thank you for shopping with Snowwhite Garments! 😊
